Restrictions are in place to help slow the spread of coronavirus (COVID-19) and save lives.
Services offered by Working with Children Check Victoria will be affected until further notice. Find out more here.
For more information on coronavirus (COVID-19) visit the DHHS website (External link).
You're not automatically registered for an online account when you apply for a Check.
Registering is quick and easy - it only takes a few minutes.
Your Working with Children Check online account is the place to go to:
You can retrieve your email or reset your password.
Alternatively, if you're already registered, you can reset your email address if it has changed since you last applied.
The General Information guide has been translated into a number of languages.
Customer Support Line:
Our phone line is currently closed. If you have an urgent enquiry you can contact us using the online enquiry form.