If you are a trader making a complaint against another trader, then Consumer Affairs Victoria can help you resolve a dispute with another business, if your dispute relates to:
- goods or services that cost up to $40,000
- goods or services that cost more than $40,000 and are ordinarily acquired for domestic, household or personal use or consumption
- a vehicle or trailer primarily used to transport goods on public roads.
We cannot handle your dispute if:
- you bought the goods to resell or transform into a product to sell.
You may wish to contact Consumer Affairs Victoria on 1300 55 81 81 for further assistance.